Top Emerging SaaS Trends You Should Watch Out In 2021

Top Emerging SaaS Trends You Should Watch Out In 2021

In recent years, the Software as a Service (SaaS) market has swept the tech world, ushering in a digital revolution that will forever alter the world of technology and software development.

The market of SaaS app development services is rapidly expanding and shows no signs of slowing. All estimates indicate that the market will grow by several billion dollars in the future years. Therefore, it's no wonder that the future of technology and the future of SaaS application development are intertwined. As a result, both small and large, want to keep a close eye on SaaS's trajectory.

Based on the high level of success, increased demand, cost-effectiveness, and ongoing expansion of the SaaS market, we have outlined the top seven SaaS Trends that stand out in 2021.


Artificial Intelligence

Artificial intelligence has the potential to disrupt the SaaS environment in a variety of ways. AI optimized SaaS solutions enable businesses to augment their internal processes with fast automation, address customer service operations more efficiently, and improve the level of personalization and responsiveness throughout their processes, which will remain one of the SaaS trends to watch in 2021.

Machine Learning

ML is a subset of AI and is used in SaaS to automate responsiveness to customer service reports and applications, such as AI-powered live chatbot operations. It will also streamline the SaaS onboarding process. Because machine learning is based on an autonomous operational model, new developments will enable firms to automate major portions of internal processes other than customer service and experience.

Rise of Vertical SaaS for Niched Business 

SaaS is classified as horizontal and vertical. Horizontal SaaS (such as Salesforce) are large, bloated systems that attempt to meet all of a company's general needs, whereas vertical SaaS are industry-specific and comprise particular features that help firms to accomplish certain activities more productively. Vertical SaaS is customizable, allowing you to target clients in specific industries and supply chains. Healthcare analytics software, retail analytics, and modern logistics analytics are just a few examples.

The following are some advantages of vertical SaaS:

• Improved data governance
• A higher degree of business value for company operations and performance.
• Integrated with pre-defined metrics, KPIs, and analytics

Migration To PaaS

With the advancement in SaaS app development services, many developers and providers will place a greater emphasis on customer retention rather than customer acquisition.

In 2021, we predict SaaS to move into the realms of PaaS developments that enable organizations to create custom apps as add-ons to their core services. Here are three major benefits of employing a PaaS development service to put this trend into perspective:

• Enhanced features, functionality, and ability to customize
• The ability to scale your business easily
• Security

Micro-SaaS

Micro SaaS, like vertical SaaS, refers to software that is customized to and targeted at smaller businesses. While SMEs and start-ups may not have the same financial resources for software as big corporations. They are increasingly turning to SaaS application development solutions to solve their business concerns. 

Smaller businesses are more adaptable, flexible, and willing to use technology to streamline their services, save money, and relieve the burden on their tiny workforce. Micro SaaS can help with all of this, and it opens up the SaaS market to a whole new market of small enterprises.

Also Read: The Increasing Demand of IoT in The Healthcare Industry
Unbundling of SaaS

SaaS solutions were frequently focused on delivering every functionality that a tool on their part would require. But investors and business owners having all industry functions crammed into a single piece of software is overkill in today's world.

Take a look at this from the standpoint of a small firm. A tiny business simply requires some specified functions to stay afloat. This indicates that feature-rich software is too large for such a company's needs. Unbundling comes helpfully in this situation.

Instead of the traditional "full-featured" solution, SaaS unbundling offers software solutions packed as an API. These businesses are on the rise, and they're succeeding in the SaaS industry. Businesses, particularly startups, find the customizable yet extensive, user-friendly features enticing.

Low-code or no-code SaaS

With these out-of-the-box SaaS platforms, entrepreneurs and small enterprises may create SaaS-based solutions with less technical expertise. Businesses may build apps with modern interfaces, integrations, data, workflows, and more, using a low-code SaaS platform to deliver business results quickly and efficiently. However, these services are not advisable if you’re focussing on building a strong market presence in the long run. For more information on no-code and low-code development, read our detailed blog here.

What impact will these SaaS trends have on your business?

The drive to digitize business is fierce. SaaS has been a hot topic for a long time, and the amount of trends driving this market is unsurprising.

AI has given SaaS the momentum needed to power future developments, as you can see from our list of trends. Vertical SaaS is gaining traction, and integrations and SaaS linkages are increasingly a must-have. API connections are now standard in SaaS applications, and microSaaS is the norm.

As a modern business, you can't overlook the advantages of SaaS application development services. We, as an end-to-end SaaS solution provider, give 360°assistance from technical to strategic, to help you achieve your business goals. Drop us a line.